Klantenservice

Order samples from Stone Strip Store.

You will receive (free) samples in the Netherlands within a few days. (Free) samples are sent to Belgian addresses once a week, and usually arrive within 10 days. Free means free, so no shipping costs!

All available samples can be found in the menu. Is the sample you want not listed? Send us an email. We can supply you with a sample of most products, free of charge or for a small fee.

We make a distinction between free and paid samples. In principle, you can order one free sample of one product. In addition, you can also select paid samples.

Free samples are small pieces of a product that are still big enough to give you an impression of its look. Such samples may be no bigger than regular mail and fit through the letterbox. Thicker strips may be too large for letterboxes, and have to be shipped as packages. These samples usually have to be paid for.

Order from Stone Strip Store.

Goods ordered from Stone Strip Store are packed and shipped with the greatest care. Once your payment has been received, your order will be processed. Most orders are delivered by DHL, and can be tracked via a link emailed to you.

When ordering, the total cost is displayed just before payment. If the destination of your goods is known to the system, shipping costs are also calculated and shown automatically. If you pay immediately when ordering, your order will be processed faster than when buying 'on invoice' and manually transferring the amount later.

Paying through Multisafepay and Paypal, for example, gives you additional security. This means a safe transaction for everyone.

After ordering and payment, you will quickly receive a message about delivery. Most products arrive within 1 to 2 workdays. Indicative delivery times are specified next to products.

Stone Strip Store service.

If you have questions or comments about our online store, products or ordering process, please email or call us. We will quickly answer your queries.